• Supported version of MS Windows (Currently Windows 10 and 11).    Windows XP is not supported.  Windows 7 support from Microsoft ended Jan 15, 2020.
• High speed Internet connection.  1MB or better up and down recommended.
• Administrative rights on your computer.  Get help from your IT department if necessary. 
• Account and password (or use our free demo account).  Our helpful Technical Support will
  create your eVisitor account.
• Network access to our servers.  Technical Specs.
• Label printer and labels.
• Optional equipment as desired.

• Tech support personnel will remote into your computer to assist with the installation.
• Restart your computer to be sure all documents are saved and all applications are closed.
• Bring up www.FastSupport.com.
• Follow the prompts to start it up.
• Enter your name and the 9 digit number you get from Tech support.
• You may need to disable your virus protection.  This has not been necessary very often.
• You can try the new eVisitor setup script  or  (eVisitor Setup Wizard).

• Zebra ZD410
• Seiko SLP720
• Epson C3500/C4000
• Other printers

• Turbo Driver's License Reader (Honeywell)
• Photo Driver's License Reader  (Gemalto/Thales)
• Acu Photo Driver's License Reader  (Acupixel)
• Old Photo Driver's License Reader   (Acuant ScanShell 800DX / 800DXN - discontinued)

• NOTE: DON'T load the software from the CD that came with the camera:  It has unnecessary software
• Unpack and setup the camera (more info)
• Plug it into a USB port, and let windows install the driver.
• If the webcam driver did not download, get it from here. Select Downloads, Download Software

• Goto the eVisitorPass login page  
• Click green Login button
• Logon with your Account and Password

• Watch the Demo video or
• See the Users Guide.
• or call us at the number above to schedule a training session

• Plug it into a USB port and let windows install the driver.
• Use these barcodes  Configure the reader

• Plug it into a USB port and let windows install the driver
• Use these barcodes to Reset to factory defaults

• Download barcode font
• Select Open
• Click Install
• Close font window

• eVisitor can support multiple windows users (profiles or logons) on the same computer
• eVisitor installs seperately to each user profile.
• Windows printers are also installed separately for each user profile.

• Set eVisitor
• You can have users goto  https://www.thresholdsecurity.com  | Visitor Software | eVisitor login.  Then click the green login button.
  
  
• Or you can create a shortcut to https://support.evisitorpass.com/Login.html name it "eVisitor Login" and move it to the "public desktop".
  
  
• Or create a shortcut to:  https://support.evisitorpass.com/Software/VMSClient.application name it "eVisitor Login" and move it to the "public desktop".
  
  
• BETA VER: Create a shortcut to:  https://support.evisitorpass.com/Software/beta/VMSClient.application name it "eVisitor Login" and move it to the "public desktop".
  

• Set Printers
• For printers, make any adjustments to the "Printer Properties | Advanced | Printing Defaults."  New users will inherit these defaults.  You may need admin rights for this.