Zebra settings

Full Reset of Zebra if needed

Note:

This assumes that your Zebra ZD410 can work properly but needs to be fully reset, calibrated and tested. This is all done without needing a computer. Just the printer, power cord, and labels.

If you cannot get the configuration page to print, there is no point trying to get eVisitorPass to print.

The printer manual is available here: https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/printers/desktop/zd410d/zd410d-ug-en.pdf

Physical settings

1. Clean printer (Page 109)

2. Load Media (Page 30)

3. Set Movable Sensor (Page 33 )

• Slide the Yellow sensor one notch to the right so it lines up underneath the center-most-hole in the labels

Electronic settings

4. Factory Defaults (Page 99)

• Turn OFF the printer

• Press and hold PAUSE + FEED while turning ON the printer until the Status indicator is the only indicator lit

• The printer configuration is reset to the factory default values. No labels print at the end of this action

5. Calibration (Page 37)

• With printer ON

• Press and hold PAUSE + CANCEL buttons for 4 seconds

• Let it move the labels forward and back till it thinks it found the spaces between the labels

• If it did not stop between the labels, go back to step “5”

• If it DID stop between labels, press the FEED button and see if it can properly feed one label. If not, go back to step “5”

6. Print a Configuration page (Page 38)

• With the printer ON

• Press and hold the FEED + CANCEL buttons for 4 seconds.

Settings for 4" non adhesive badges:

Set eVP template to "not tab expiring" (DMI tech support will do this)

Printing Preferences, Tools, Load Factory Defaults

Printer Properties, Advanced, Printing Defaults

Options:

Rotate 180 (Will not be needed after version 1.5.0.0)

Width = 2

Height = 4.2

Advanced:

Thermal Direct

Mark Sensing

Tear Off = 0.2 (adjust as needed)

Apply

Calibrate

Advanced - Other:

No backfeed

Power cycle printer

Print test page (windows)

Test with eVisitor

eVisitor - Zebra printer settings

Zebra ZD410 settings

1) Install labels into printer

Unpack printer and plug into power.
Load labels into printer. They go face up.
Roll yellow wheel in bottom of label compartment to lock the brackets wide.
Check sensor: Move one notch to right ~1/8 inch so sensor lines up with through-hole (2022 Beta labels: leave this at default location).
Close lid.

2) Calibrate printer

Press power on button and wait for it to turn green.
With printer turned on, press both Pause and X until calibration starts (about 4 seconds). Let it finish.
Press feed (center button) to feed a label. If it does not feed a single label, recalibrate.
When calibration is done, press Pause to unpause the printer if needed.
Note: If you cannot reliably feed a single label, eVisitor will probably not be able to print.

3) Configure Windows

Plug in USB cable. Driver usually loads automatically, give it some time.
If it doesn't load, get driver. (Ver 5.x) (Ver 8.x).
Manage, Preferences, Maintenance, Reset to set the driver to factory defaults .
Page Setup, Height: 4.75 for Tab-expiring (4" for Full or Non-expiring, 5.5" for Tandem).
Media Type: Leave on Labels with Gaps, or set to Lables with notches if needed. (2022 Beta labels: labels with black marks).
Print test page.
Note: If you cannot reliably print several test pages, eVisitor will probably not be able to print.

4) Configure eVisitor

Log into eVisitor
Settings, Devices: "Reset Printer settings to default".
Be sure your eVisitor template is for the correct size label. Typically 4". Be sure your template type is correct. Tab is type 1
Test by printing a label from eVisitor.

If you are NOT using eVisitor, try:

Setting label Height
Set to landscape

Note on MS Windows idiosyncracies:

Setting the Printing Preferences will set the printer properly for the current windows user only (Windows logon)

Setting the Printer Properties / Preferences will set the printer for other new windows users (other Windows logons)

Troubleshooting:

Calibration: Press buttons 1 and 3. Zebra how-to video
Factory defaults: Press and hold PAUSE + FEED while turning ON the printer until the Status indicator is the only indicator lit
If you are getting multiple labels when you print, try these steps:

Ensure the sensor is in alignment with the left hand hole
Ensure the yellow roll brackets are not too tight squeezing the roll
Clean the paper path so the labels feed smoothly
Recalibrate the printer by pressing PAUSE and X for about 4 seconds.
You can try slowing the printer down to reduce initial slippage.
Ask to try our new black-bar labels.

RESOURCES:

ZD410 Support page

Windows drivers

How to Videos

Manual

Zebra Bluetooth wireless on Windows 10

NOTE:

This only works on Zebra printers with Bluetooth and wireless.
Bluetooth can have some delays in printing.
Bluetooth transmits a maximum of 30 feet.
Set computer's bluetooth adapter to not sleep

Device Manager
Bluetooth
Find the controller, r-click Properties
Power Management: don't allow computer to turn off

1) Configure the printer's Bluetooth

Connect a USB from computer to printer
Turn on printer
Use Zebra Setup Utilities
Select your printer in the printers list
Configure Printer Connectivity
Bluetooth
Friendly Name: eVP-BT (or whatever you want)
Paring Method: Just works
Finish, send to printer. Printer should flash then restart

2) Connect a COM port via Bluetooth

Settings, Devices, Bluetooth, Add Bluetooth, Bluetooth
Select "eVP-BT"
Goto "more Bluetooth options", COM ports, and remember the COM port for the Outgoing direction. (Say COM4:). Cancel

3) Install the windows printer to the COM port

Settings, Devices, Printers, Add a printer, Printer not listed
Add a local printer with manual
Select the correct COM port (Say COM4:)
Select Zebra, ZD410, 300DPI, ZPL
Name it" ZD410-BT
No sharing
Print test page