eVisitorPass - Epson C3500

Epson TM-C3500 Printer Settings

Note: As of 2021-03-18 these settings are confirmed to work with Epson's latest firmware "WAM31400" and latest driver "2.5.0.0".

If the settings below don't work for you, try calling Epson ColorWorks tech support; they can be very helpful. 562-276-1314 option 3

You may need to make some other adjustments for your environment. These settings produce a badge that was dry within 2 seconds of being printed and cut on an Epson C3500.

Settings Overview

With Windows 10, the driver usually installs automatically. If not, get it here: (click here). As of Dec 2018 the latest was 2.3.0.0
eVisitor cannot set a media size, but it will select an appropriately sized "Media Definition ". height larger than 380 and the width between 210 and 250 for the 4 inch labels. Set the height larger than 250 and the width between 190 and 200 for the 3 inch label
To make a "Media Definition" available for all users, goto

Settings | Devices | Printers.. | select your printer | Manage.
Then Printer properties | Advanced | Printing Defaults
Click Media Definition | New

Give it a name. Threshold Expiring Badge (The name does not actually matter)
2 x 4 in Expiring Visitor Badge (Width=2.25, Length = 4) OR
2 x 3 inch Expiring Visitor Badge (Width=1.875, Length=2.75)
Media Form: "Die-cut..."
Media Coating Type: Plain
Print Quality: Speed
Note: If your labels do not come out dry, dial back the ink levels under Advanced as indicated below

Select the "Media Definition" name you gave it above (this may not be necessary).

"Printer Settings Utility" settings

To open the Printer Settings Utility: Printer Preferences | Printer Utilities | Printer Setup Utility
If you cannot press FEED and have one label come out then set the gap sensor: Printer Setting Utility | Printer Adjustment | Sensor Adjustment | click on "Label Gap Detection Sensor / Start Adjustment".
NOTE: If you get a "Media Size Error": Printer Settings Utility | Advanced Settings | Notification Settings | "Notification setting at a media size error = No Error Notification".

Screen shots