Tools to help us support your system

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Note: This page is intended to be used with assistance from Visitor Pass Solutions Tech Support.


Allow Tech Support to remotely access your computer with join.me or www.fastsupport.com


Allow Tech Support to remotely access your computer.
  • To start up www.fastsupport.com Click here.
  • Enter the 9 digit code that you get from tech support.


Versions of eVisitorPass:

New support site:  http://evisitorpass.azurewebsites.net/Software/publish.htm


Scan for viruses with Microsoft Safety Scanner


Check your network Speed with SpeedTest.net  or SpeedTest.comcast.net


To see CPU speed, Memory, and which version of Window you are running:
  From the Start menu, r-click, Properties on "Computer"



Printer Drivers:
  • DYMO LabelWriter Driver for 32 bit Windows  (download)
  • DYMO LabelWriter Driver for 64 bit Windows  (download)
  • Primera LX400 Driver for Windows (download)


Barcode Font:


Drivers for the Basic and Photo Driver's License Readers



eVisitorPass Prerequisites (needed for Win XP installation)



Warranty Information



Printing troubleshooting


Screen recorder.  Problem Steps Recorder (click here). 



Reset  Sign-Out Scanner to factory defaults (click here)


Automatic for win 7 and win 8

Must install from local disk for Win XP
VERSION
Alpha
Beta
Beta2
Published
1.4.2.1
8/26/2015
1.4.3.1
10/21/2015
1.4.3.18
X
1.4.3.19
X
1.4.3.23
X
1.4.3.25
X
1.4.3.27
12/9/2015

1.4.3.44
X
1.4.4.2
12/15/2015
1.4.4.7
X
1.4.4.9
12/21/2015
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1.800.243.1969