eVisitorPass Printing Troubleshooting



DYMO
  • Does the DYMO 450 Turbo show up not grayed out in "Devices and Printers"
  • If it shows up in "Unknown Devices" and won't show up in "Printers" look at this article.  LaserWriter USB 3 Fix.
  • Can you print a "Windows Test Page"?
  • Check that labels loaded into the printer correctly  (labels facing down)
  • Replug the USB cord
  • Plug into a different USB port
  • Check your printer driver settings
  • Check that your printer driver us up to date
  • Check that Windows Updates are up to date

  • Replace the USB cord

4 Inch Labels:
  • Try printing to "DYMO 30256 Shipping Labels".  If you can't print to DYMO 30256 labels, you won't be able to print to our 4" labels.

3 Inch Labels:
  • Try printing to "DYMO 30324 Name Badge" or "DYMO 30258 Diskette Labels.  If you cannot print to one of these, you won't be able to print to our 3" labels.

  • We can help you test printing with eVisitorPass.  This can help issolate an issue.











PRIMERA
  • Is the sensor set properly
  • Check printer driver settings



OTHER
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