eVisitorPass Technical Specs


System Requirements

eVisitorPass runs on most Windows computers in use today.  It is a cloud-based solution so most of the work is done on our servers.  It does require good access to the internet.  Here are some details for your IT staff:


Component                                        Minimum                   Recommended
Computer CPU                                   Intel Atom                   2GHz Pentium Duo or more         
RAM                                                    2GB                             4GB or more        
Screen resolution                               1024 x 768                  1024 x 768 or more
Operating System                              Windows XP               Windows 7, 8 or 10 (32 or 64 bit)
Internet                                               1-2 Mbps up/down      3-5 Mbps up/down or more
Ports                                                   1 USB port                   4 USB ports or a USB hub


Installation and updates:
For installation and some updates, you need admin rights on the computer.
Most updates do not need admin rights.
We  release updates periodocally, currently around once a month.  eVisitorPass checks for updates when it is started.  If it sees an update, it will prompt you to install it.  The updates are less than 10MB, so they tend to load in much less than 1 minute.


Portable setup:
eVisitorPass runs fine on a laptop with a hot-spot internet link.  This is very useful for evacuations.


Tablet computers:
eVisitorPass runs on a Windows tablet such as a Microsoft Surface.  It is best to use a keyboard.  While the screens can work with a touch screen, the on-screen keyboard interferes with the fields on the screen.


Note: eVisitorPass has not been tested on Windows RT


Macintosh computers:
eVisitorPass can run on a MAC by installing MS Windows inside the MAC.  (details)




Firewall

Internet / Firewall / Proxy server:
eVisitorPass uses standard web protocols.  Typical machines and networks have full access by default.

If your computer or network has restricted access to the internet or if your firewall or proxy server blocks web sites, you may not be able to install or logon to eVisitorPass.  Have your IT staff add these ports in your firewall's white list:


For installation and updates.
www.VisitorPassSolutions.com:80       (ip: 216.244.120.71)  (Pre 7/25/2016)
www.VisitorPassSolutions.com:443     (ip: 216.244.120.71)  (Pre 7/25/2016)

Support.eVisitorPass.com:80   (new)
Support.eVisitorPass.com:443  (new)

For database:
dmiservices.visitorpasssolutions.com:80      (ip: 168.62.161.75)
dmiservices.visitorpasssolutions.com:443    (ip: 168.62.161.75)

For photos and logo:
*.blob.core.windows.net:80       (ip: 168.62.33.142)
*.blob.core.windows.net:443     (ip: 168.62.33.142)

Note: The IP addresses may change in the future.






Equipment Details

How much does the hardware weigh?
  • DYMO printer                                 2lb 13oz
  • Driver's License Reader               1lb 14oz
  • Camera and stand                         4lb   7oz
  • Signout scanner                             1lb   6oz
  • Turbo Driver's License Reader    2lb   5oz




What is the warranty on the equipment?
Warranty info




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